Forumsee logo
Forumsee » Mobility » Blackberry » Read message
RSS: Subscribe to RSS

BlackBerry Link has stopped working fix real solution

BlackBerry (RIM) - GSM-Forum - forum.gsmhosting.com
from support.blackberry

?BlackBerry Link has stopped working? after updating to iTunes 12.5

Article Number: 000038592 First Published: October 03, 2016 Last Modified: October 03, 2016 Type: Support

Environment

- Windows

- iTunes 12.5

to top ? Issue Tracking

- JI 1611672

to top ? Overview

After updating iTunes to version 12.5, BlackBerry Link fails to open with the error; BlackBerry Link has stopped working

to top ? Workaround

Rename the iTunesPrefs.xml file and relaunch BlackBerry Link

Please note: Completing the below steps may have adverse effects on the iTunes functionality. For further information, please contact Apple support.

To rename the iTunesPrefs.xml file;

- Turn on hidden files and folders

- Navigate to C:\Users\<userid>\AppData\Roaming\Apple Computer\iTunes\

- Rename the iTunesPrefs XML file file to iTunesPrefs.old ?Once completed, it would be recommended to turn off Show hidden files and folders.

to top ? Additional Information

Please note: Once the workaround has been completed, iTunes sync will not be available within BlackBerry Link.
Date: Dec 29, 2016   


Tags


Last videos:

YouTube picture in picture mode for any phone!
YouTube picture in picture mode for any phone!
After unlockin network iphone 7 just blinked
After unlockin network iphone 7 just blinked
samsung galaxy s3 dead solution
samsung galaxy s3 dead solution
How to flash Gretel G9 stock rom
How to flash Gretel G9 stock rom
Bypass Google all Samsung Devices Android 7.0 - 7.1.1 by bluetooth, very easy
Bypass Google all Samsung Devices Android 7.0 - 7.1.1 by bluetooth, very easy
Coolpad Dazen 1 Error : device can't open fastboot channel
Coolpad Dazen 1 Error : device can't open fastboot channel
VIDEO Bypass FRP Samsung S8, S8 Plus by ODIN
VIDEO Bypass FRP Samsung S8, S8 Plus by ODIN
How To Flash Qmobile Z8
How To Flash Qmobile Z8
Cars · 
Mobility · 
Hardware · 
Motorbikes · 
Travel · 
Boating · 
Aviation · 
About Forumsee · Contact · Privacy policy · Request content removal
production-frontend
We use cookies for navigation analysis and personalized advertisement. By using our site, you agree to our use of cookies.
Accept  ·  Learn more