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Palm - Trouble with palm rejection on 9.7 Pro

iPad Tips, Help and Troubleshooting - MacRumors Forums - forums.macrumors.com
I just purchased an open-box 9.7 iPad Pro from Best Buy this week since they were on sale and I'm experiencing some problems with my Apple Pencil (brand new). I'm running 9.3.2.

When I first paired the Pencil it worked great, palm rejection worked perfectly. But I would stop using the pencil for about an hour, come back and use it and the iPad would clearly be detecting my palm. My pen strokes would be disconnected (screenshots: ), sometimes it would draw a line from my last stroke to where my palm sat, and sometimes small marks would show up where my palm was. This would happen in any app I tried: Notes, Notability, OneNote. The only solution was to unpair and re-pair the Pencil again but again it would work great right after pairing and sometimes for a few hours, but all of a sudden when I would leave for half an hour and come back, the same problem would occur.

Could this be a problem with the iPad since I bought it open box? Should I return it? I feel like if I took it to an Apple Store they would just tell me to keep unpairing and repairing it. I can't reproduce the problem consistently since the time between when it works and when it doesn't varies.

 
Date: May 20, 2016    Labels: Palm


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