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Apple - Windows 7 64bit Freezing But Mouse...

Apple iOS - Tech Support Forum - www.techsupportforum.com
Since the issue I'm having is roughly equivalent to Windows itself hanging, I figured this would be the best place.

What is happening is that Windows freezes and I can't interact with anything on the screen. CTRL-ALT-DEL and CTRL-SHFT-ESC methods to try to bring up the task manager do not work. I am, however, able to move the mouse when this is happening, but cannot interact with anything. The only thing that returns my system to normal is a hard boot . Over a 2 week period, it has happened at an increasing rate, but my system has run completely stable for something like 5-6 years now. I formatted and reinstalled windows in hopes of a fix, but it's still happening.

OS - Win7 64bit

· What was the original installed OS on the system?-Win7 64bit

· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)?-Retail

· Approximate age of system (hardware)-5-6 years

· Approximate age of OS installation (if you know)-a few days

· Have you re-installed the OS? -Yes

PC info:

CPU: Intel - Core i5-2500K 3.3GHz Quad-Core Processor

Motherboard: Gigabyte - GA-Z68XP-UD3 ATX LGA1155 Motherboard

Memory: G.Skill - Ripjaws Series 8GB (2 x 4GB) DDR3-1600 Memory ($68.99 @ Newegg)

Storage: Crucial - M4 128GB 2.5" Solid State Drive ($149.99 @ Newegg Marketplace)

Storage: Western Digital - Caviar Black 1TB 3.5" 7200RPM Internal Hard Drive ($61.50 @ Newegg Marketplace)

Video Card: MSI - Radeon HD 6950 2GB Video Card ($297.50 @ Amazon)

Case: Cooler Master - HAF 912 USB3.0 ATX Mid Tower Case ($54.99 @ Amazon)

Operating System: Microsoft - Windows 7 Ultimate 64-bit

Monitor: Asus - VE228H-R 21.5" 1920x1080 60Hz Monitor

Monitor: Asus - VE228H-R 21.5" 1920x1080 60Hz Monitor

I have attached Sysnative BSOD Dump + System File Collection App output zip.

I honestly have no idea at this point, hoping I can fix this without buying new hardware.

Thanks in advance.
Date: Oct 13, 2017    Labels: Apple


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