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Acer Recovery Error in both Refresh and Reset PC Options

Windows Tablets Forum - www.tomsguide.com
I need help with my Acer Aspire Switch 10, Windows 8.1.

My laptop isn't performing well. The Windows Store app and the Store Apps themselves won't open (with the exception of the Camera App.), as well as my Microsoft Office 2016 Applications. The Search Bar in the Start Menu also doesn't open.

So I've decided to perform both the refresh and reset option.

Even doing the full system restore. But none worked.

It always gives the recovery error in blue screen:

___________________________________________________________________________

Recovery

Your PC needs to be repaired

A required device isn't connected or can't be accessed.

Error Code 0xc0000185

You will need to use recovery tools on your installation media. If you don't have any installation media (like a disc or USB device), contact your system administrator or PC manufacturer.

____________________________________________________________________________

Help, please?

Thank you.
Date: Apr 8, 2017   


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