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Need help Kyocera Hydro Air factory reset

Kyocera - www.howardforums.com
I have a AT&T (unlocked) Kyocera Hydro Air. I bought this phone new but have not put a SIM card in it. I've only used it on wifi. I want to reset it so I can pass it on to someone else.

I cannot get it to factory reset. If I go through the Settings menu to factory reset it asks for a password reset but I don't have any password for that so I cannot get past that. If I try the power button-down volume button it just starts the phone. I also tried some dial pad codes I found online but they do nothing. Any other ideas?

I have done factory resets on many other phones but never had these problems.
Date: Jan 22, 2017   


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