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add airtime pin to reserve

Tracfone/Net10 -
New to net10 but not tracfone. I decided to buy an airtime pin from callingmart to put in my reserve, so I would be ahead of the game. Got the Pin without a hitch but when I try to add airtime or the net10 website and get an error has occured. I called the 1877 number and the representative said he added the pin number to my reserve, but i have no comfirmation number and it didn't update anything I could find on my account. I still shows my service end date of 4/5/2013. Any advice or tips would really be appreciated.

Thank you

Date: Mar 11, 2013   

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