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LG - LG 840G does not play YouTube videos (on Wifi) - any fix?

Tracfone/Net10 -
Brand new LG 840G (Tracfone) does not play YouTube videos.

Using Wifi. Strong signal standing right next to the router.

I know it is capable of YouTube playback. There are several videos on YouTube showing it. That's why I bought the phone to begin with. It's the first thing I tried to do as soon as I got it.

I click "watch video" and it says "network unavailable".

Previously when I clicked a video it said "connecting..." then "playback error".

I contacted Tracfone and they told me to clear cookies, cache, etc, take out the battery and then restart the phone.

I did that. Still doesn't work... instead it just says "network unavailable" now instead of playback error like it did before. At least before it seemed like it was making an effort to connect. Now it's an instant error.

I've read several comments from others with the same issue. They either get "playback error" or "network unavailable".

Then there's others who get YouTube to work just fine without issue.

I'm confused!

Has anyone else had this problem and what was your fix?

I also have an S390G by Samsung/Tracfone and it plays YouTube great and instantly.

LG 840 has basically the same capability, just touch. I can't figure what's wrong.
Date: May 20, 2013    Labels: LG

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