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LG - IMAP4 problems with TracFone LG 840G and Gmail

Tracfone/Net10 -
I tried to set up my TracFone LG 840G to check my emails on Gmail. I clicked the email icon and followed the instructions, but get "Login Failed" error message. I can check my Gmail account with the LG 840 browser. Also, I can send emails using the email icon, but get the error message when I update the inbox. Strangely, when I go to advanced settings and change "Mailbox Type" IMAP4 to POP3, everything works fine. The problem with POP3 is that the emails are loaded to the phone, and I want them to stay on the server, which is why I want to use IMAP. My Gmail account settings are set to allow IMAP access.

I called the TracFone help line (800-867-7183) and twice was told the LG 840 will not work with IMAP4. That's hard to believe, since that's the mailbox type automatically chosen by the LG 840 when setting up the Gmail connection. Has anyone else had this problem? Please help. Thank you.
Date: Sep 18, 2013    Labels: LG

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