Samsung - Samsung Galaxy S4 SGH-I337M Update Questions
I have a Samsung Galaxy S4 phone (SGH-I337M). It is a carrier unbranded - unlocked phone. I have tried to find support info from AT&T and Samsung. They keep sending me back and forth saying the other is responsible for the support. So I thought I might try this forum to see if I can get any other answers. My phone alerted me today of a pending update. I thought it was the Lollipop up date. I was wrong. My phone did not update to Lollipop and it remains at Android 4.4.2. I was told by several people that to get to Lollipop you had to have 4.4.4 installed on your phone. Is this true? Are other SGH-i337M phones still on Android 4.4.2? If not, is there a way to update it manually?
My phone says it is up to date when I click on Software update and then Update.
Some other info that might be helpful in answering my questions:
Android version 4.4.2
Model number SGH-i337M
Baseband version i337MUMUF0A1
Kernel version 3.4.0-3929169
Build number KOT49H.I337MUMUF0A1
Thanks for any help.