Samsung - sgs3 system status-custom .. why?
hello , i have sgs3.
few weaks ago it stoped working,
it shut down and when i tried to turn it on it was stuck on the SAMSUNG logo.
and its not charging the battery.
couldnt get into recovery mode, and when i got into download mode it shows
i had an original 4.04 samung israel rom, and never tried to change it or customizig it.
when i tried to get service from samsung israel , they saw the download mode and said that i tried to custom my rom and wrecked the phone.
and i DID'NT.
im trying to find out why do they think that, why is that line
"system status - custom" showed up?
i didnt try to custom.. can it be becouse of a physically problem in the phone?
please help me.
thank u, Amir