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Return phone for scratch on screen?!

One X Q&A - xda-developers -
Return phone for scratch on screen?!

Hi, I've had my phone for 2 weeks (replaced 3 times due to battery issues) and its got a hairline scratch going all the way across the screen! It's really annoying, I bought it from Vodafone UK and am considering replacing it since I'm locked into a 2 year contract. I've been so careful with my phone, I keep it in a pocket with nothing in and haven't dropped it so I have no idea how this "gorilla glass" has gotten scratched, also the back is marked from general use and I can see shiny sivery bits on the back casing.

What could I say for them to replace it? Like I say, I feel like scum for replacing it due to a scratch, but they're taking enough from me a month!

Thank you
Date: Jan 29, 2013   


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