Forumsee logo
Forumsee » Mobility » Cellphones » Read message
RSS: Subscribe to RSS

Samsung - My Samsung Captivate won't update. Getting "unregistered device"

Captivate Q&A - xda-developers - forum.xda-developers.com
My Samsung Captivate won't update. Getting "unregistered device"

I got a Samsung Captivate from someone off ebay. I tired running the update through my phone, but of course you can't. It fails at 50%. So I tried to through Kies Mini. Every time i try to, I get Firmware Version: Unregistered Device. It recognizes what phone it is and it recognizes my phone number. I registered the phone on the samsung website, still nothing. Did soft reset, factory restored the phone, and followed the instructions Samsung gave me for Kies Mini. And I don't know if my phone is rooted or not. I'm thinking that may be the possibility. If it is, how can I unroot it?? This is what my phone says in "About Phone":

Model Number: SAMSUNG-SGH-I897

Firmware Version: 2.1-update1

Baseband Version: I897UCJF6

Kernel Version: 2.6.29 jetaek.lee(at)sep-11 #2

Build Number: ECLAIR

I had to put (at) because xda said i can't put outside links in a post because I'm new?? It is the at symbol though.

I don't know if you can tell if the phone is rooted on not through that. But I would really like to get my phone updated soon. I was really looking forward to the Flash Player and the GPS getting fixed since I travel a lot.
Date: Dec 20, 2012    Labels: Samsung


Last videos:

Nokia 215 (rm 1110) no power on, power key- solution
Nokia 215 (rm 1110) no power on, power key- solution
Software solution flashin tutorial for Nokia 603
Software solution flashin tutorial for Nokia 603
LCD refurbishment process tutorial Samsung Galaxy G850f
LCD refurbishment process tutorial Samsung Galaxy G850f
micro soldering chip replacement tutorial dead Samsung Galaxy Alpha G850f
micro soldering chip replacement tutorial dead Samsung Galaxy Alpha G850f
Screen LCD refurbishment in Sony Xperia Z1 video tutorial
Screen LCD refurbishment in Sony Xperia Z1 video tutorial
Motorola XT1643 G4 Plus Tear down and reassembly
Motorola XT1643 G4 Plus Tear down and reassembly
samsung galaxy j7, j700h charging fault solution.
samsung galaxy j7, j700h charging fault solution.
How to replace cracked glass screen in Samsung S5 NEO (G903F) tutorial
How to replace cracked glass screen in Samsung S5 NEO (G903F) tutorial

Tags

Cars ·
Travel ·
Pets ·
production-frontend