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Alcatel Big Easy Reactivation

Tracfone/Net10 - www.howardforums.com
I am trying to reactivate an Alcatel Big Easy for my Mom. After three calls today, a supervisor told me they had sent me the wrong sim card after a call a couple of days ago to them. A new one would be sent to me. Additionally, they insisted I buy time from them and after a lengthy recitation of each phonetic letter in my name, address, and credit card info, and more wasted time, said my credit cards would not process. I tried two of mine. No luck.

Any one have similar troubles? Can I expect Tracfone to keep my credit cards secure and not bill me? (Btw, went to Dollar General today and bought a Tracfone refill card. Hoping that would speed things up.)


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