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Iphone battery warranty replacement, how worn out must it be?

The iPhone Chat Room - www.hardwarezone.com.sg - forums.hardwarezone.com.sg
I have a iPhone 7 plus with 11 months of use, spoke to apple chat online, they ran a diagnostic. my phone battery health is 89% capacity , however rep claim its still healthy and won't do replacement.

any one with similar experiences managed to do a warranty battery replacement at apple ?orchard?


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